Support

Debt Tracker - Support & Help Center

Welcome to Debt Tracker Support

Thank you for using Debt Tracker! This help center provides answers to common questions and guides you through all features. If you cannot find what you need, contact us at ygolayoglu@gmail.com

Getting Started

How to Create Your First Debt

1. Open the app and tap the "+" button in the top right corner
2. Fill in the required fields:

• Title: Give your debt a name (e.g., "Laptop sale")
• Contact: Enter the person or company name
• Amount: Enter the debt amount
• Direction: Choose "I'm owed" or "I owe"
• Category: Select a category to organize your debt

1. Optionally set a due date, enable reminders, and add notes
2. Tap "Save" to create your debt

Understanding Debt Directions

• I'm owed (Receivable): Money others owe you
• I owe (Payable): Money you owe to others

The app uses color coding: green for receivables, orange for payables.

Core Features

Managing Debts

Creating a New Debt

• Tap the "+" button on the main screen
• Fill in all required fields (title, contact, amount)
• Choose direction, category, and currency
• Set optional due date and enable reminders
• Add notes for additional context
• Tap "Save"

Editing a Debt

• Open the debt from the main list
• Tap "Edit" in the top right corner
• Make your changes
• Tap "Save"

Deleting a Debt

• Open the debt details
• Scroll to "Danger zone"
• Tap "Delete debt"
• Confirm deletion

Note: Deleting a debt also deletes all associated payments and installments.

Payment Tracking

Adding a Payment

1. Open a debt from the main list
2. In the "Payments" section, tap "Add payment"
3. Enter the payment amount
4. Select the payment date (defaults to today)
5. Optionally add a note
6. Tap "Save"

The app automatically updates:

• Total paid amount
• Remaining balance
• Progress bar
• Settlement status (if fully paid)

Viewing Payment History

• Open any debt to see all payments
• Payments are sorted by date (newest first)
• Each payment shows amount, date, and notes

Deleting a Payment

• Open the debt details
• Find the payment in the "Payments" section
• Tap the trash icon next to the payment
• The remaining balance updates automatically

Installment Planning

Creating an Installment

1. Open a debt
2. In the "Installments" section, tap "Add installment"
3. Enter:

• Title (e.g., "Monthly payment")
• Amount
• Due date
• Optional note

1. Enable reminder if desired
2. Tap "Save"

Marking an Installment as Paid

• Open the debt with installments
• Find the installment in the list
• Tap the circle icon to mark it as paid
• The app automatically creates a payment record
• The remaining balance updates

Managing Installments

• Edit: Tap "Edit" on any installment
• Delete: Tap "Delete" on any installment
• Toggle Reminder: Use the reminder button on unpaid installments

Smart Reminders

Setting Up Reminders for Debts

1. Create or edit a debt
2. Enable "Due date"
3. Select a date
4. Toggle "Reminder" on
5. Save the debt

You will receive notifications:

• One day before the due date
• On the due date

Setting Up Reminders for Installments

1. Create an installment
2. Enable "Reminder" when creating
3. You will be notified one day before and on the due date

Managing Reminders

• Toggle reminders on/off from the debt detail page
• Reminders are automatically cancelled when:
• A debt is marked as settled
• An installment is marked as paid
• A debt is deleted

Categories & Organization

Available Categories

• Uncategorized
• Personal
• Business
• Family
• Friends
• Medical
• Education
• Rent
• Utilities
• Loan
• Other

Filtering by Category

1. On the main screen, tap the filter icon in the top left
2. Select a category to filter
3. Tap "All" to clear the filter

Changing a Debt's Category

• Edit the debt
• Select a new category from the dropdown
• Save

Search Functionality

How to Search

1. On the main screen, use the search bar below the summary cards
2. Type keywords to search:

• Debt titles
• Contact names
• Category names
• Notes

Search Tips

• Search is case-insensitive
• Works with partial matches
• Combine with category filters for precise results

Statistics & Analytics

Viewing Statistics

1. Open the "Statistics" tab
2. View:

• Summary cards (total owed, receivable, overdue, active)
• Category breakdown chart
• Monthly payment trend chart
• Top counterparties list

Filtering Statistics

• Use the time range picker at the top
• Options: All time, Last 30 days, Last 90 days, Last year

Subscription & Premium Features

Free Trial

• 3-day free trial of all premium features
• No credit card required
• Cancel anytime during the trial

Subscription Plans

• Weekly subscription
• Annual subscription (best value)

Premium Features

All features require an active subscription:

• Unlimited debt tracking
• Payment history and logging
• Installment planning
• Smart reminders
• Categories and organization
• Search functionality
• Statistics and analytics

Managing Your Subscription

1. Open iOS Settings
2. Tap your Apple ID
3. Tap "Subscriptions"
4. Find "Debt Tracker"
5. Manage or cancel your subscription

Subscription Renewal

• Subscriptions automatically renew
• Cancel at least 24 hours before the period ends
• Payment is charged to your Apple ID account

Troubleshooting

Reminders Not Working

1. Check notification permissions:

• iOS Settings > Debt Tracker > Notifications
• Ensure notifications are enabled

1. Verify the debt has a due date set
2. Ensure reminders are enabled for the debt
3. Check that the debt is not marked as settled

Data Not Syncing

• Debt Tracker uses local storage (SwiftData)
• Data is stored on your device
• To back up: Use iCloud backup or device backup

App Crashes or Freezes

1. Force close and reopen the app
2. Restart your device
3. Update to the latest version
4. If issues persist, contact support

Can't Add a Payment

• Ensure the debt exists and is not deleted
• Check that amount is greater than 0
• Verify all required fields are filled

Installment Not Creating Payment

• When marking an installment as paid, a payment is created automatically
• Check the "Payments" section to see the new payment
• If missing, try marking the installment as unpaid, then paid again

Privacy & Security

Data Storage

• All data is stored locally on your device
• No data is sent to external servers
• Your financial information remains private

Permissions

• Notifications: Required for reminder functionality
• You can disable notifications in iOS Settings

Frequently Asked Questions (FAQ)

General Questions

Q: Is my data backed up?

A: Data is stored locally. Back up your device via iCloud or iTunes to preserve your data.

Q: Can I use the app offline?

A: Yes. The app works offline; no internet connection is required.

Q: Can I export my data?

A: Currently, data export is not available. This feature may be added in future updates.

Q: Does the app support multiple currencies?

A: Yes. You can set different currencies for each debt.

Q: Can I track debts in different currencies?

A: Yes. Each debt can have its own currency. Note: The app does not convert between currencies automatically.

Subscription Questions

Q: What happens after my free trial ends?

A: You can choose a weekly or annual subscription to continue using all features.

Q: Can I cancel my subscription anytime?

A: Yes. Cancel at least 24 hours before the renewal date to avoid charges.

Q: Will I lose my data if I cancel?

A: No. Your data remains on your device. You can resubscribe anytime to regain access to premium features.

Q: Do subscriptions auto-renew?

A: Yes, unless cancelled at least 24 hours before the period ends.

Q: Can I get a refund?

A: Refund requests are handled by Apple. Contact Apple Support for subscription refunds.

Feature Questions

Q: How many debts can I track?

A: With a premium subscription, there is no limit.

Q: Can I set multiple reminders for one debt?

A: Currently, reminders are sent one day before and on the due date. More options may be added in future updates.

Q: Can I share debts with others?

A: Currently, sharing is not available. This feature may be added in future updates.

Q: How do installments work?

A: Installments are planned future payments. When marked as paid, they automatically create a payment record and update the remaining balance.

Q: Can I edit past payments?

A: Currently, you can delete and recreate payments. Direct editing may be added in future updates.

Contact Support

If you need help or have questions not covered here:

Email: [your-email@example.com]

Response Time: We aim to respond within 24-48 hours.

What to Include:

• Your device model and iOS version
• App version (found in Settings)
• Description of the issue
• Steps to reproduce (if applicable)
• Screenshots (if helpful)

Terms of Service & Privacy Policy

• Terms of Service
• Privacy Policy

App Information

Version: 1.0

Platform: iOS

Minimum iOS Version: iOS 17.0

Language: English

Tips & Best Practices

Organizing Your Debts

• Use categories consistently
• Add descriptive titles
• Set due dates for important debts
• Enable reminders for time-sensitive debts

Tracking Payments

• Log payments immediately after making them
• Add notes to payments for reference
• Review payment history regularly

Using Installments

• Create installments for planned payments
• Set realistic due dates
• Enable reminders for installments
• Mark installments as paid when completed

Maximizing Statistics

• Use categories consistently for accurate breakdowns
• Log all payments for complete trends
• Review statistics regularly to track progress

Thank you for using Debt Tracker! We hope this guide helps you make the most of the app. If you have suggestions or feedback, contact us.